Connect the right information.
A catalogue, enquiry flow or customer portal may benefit from a connection to an existing business system. The right design depends on the provider’s actual API, permissions, licensing and data quality. We scope integration work separately from standard website packages.
What to share first.
- The name and version of your ERP or business software.
- The information that should move, and in which direction.
- Whether customer-specific prices or private records are involved.
- Available API documentation or an approved test environment.
- The team responsible for the source data and ongoing support.
Reliable behaviour matters.
Plan how the site handles missing information, failed requests, stale prices and retries. Agree the system of record, protect private data and keep credentials on the server. A received website request should not be described as an accepted order until the business system confirms it.
Read the integration planning guide. A written scope should cover testing, monitoring, ongoing provider costs and handover responsibilities.
Talk through your project ↗